Company Secretary: An Emotionally Intelligent Leader

Company secretary (CS) plays a pivotal role in the governance of a company. They are responsible for ensuring that the company complies with all applicable laws and regulations and that its board of directors functions effectively. In addition to their technical expertise, CSs must also be strong leaders with high emotional intelligence (EQ).

EQ is the ability to understand and manage one’s own emotions, as well as the emotions of others. It is a critical skill for any leader, but it is especially important for CSs, who must often deal with complex and challenging situations.

Here are some of the ways in which EQ can help Company Secretaries to be more effective leaders:

• Self-awareness: Emotionally intelligent CSs are aware of their own strengths and weaknesses, as well as their emotions and how they affect their behavior. This self-awareness allows them to stay calm and focused under pressure, and to make sound decisions even when faced with difficult choices.
• Empathy: Emotionally intelligent Company Secretaries can understand and empathize with the emotions of others. This empathy allows them to build strong relationships with their colleagues, board members, and other stakeholders. It also helps them to resolve conflict effectively and to create a positive work environment.
• Communication: Emotionally intelligent Company Secretaries are able to communicate effectively both verbally and in writing. They can clearly articulate their ideas and listen attentively to others. They are also able to adapt their communication style to their audience.
• Motivation: Emotionally intelligent CSs are able to motivate themselves and others. They are passionate about their work and they are committed to helping their company to succeed. They are also able to inspire others to achieve their goals.

Here are some specific examples of how Company Secretaries can use EQ to be more effective leaders:

• Dealing with difficult stakeholders: Emotionally intelligent CSs are able to deal with difficult stakeholders calmly and professionally. They are able to listen to the concerns of stakeholders and to find solutions that meet the needs of all parties.
• Managing change: Emotionally intelligent Company Secretaries are able to manage change effectively. They are able to communicate the need for change to stakeholders and to help them to adapt to the new situation. They are also able to support employees through the change process.
• Building high-performing teams: Emotionally intelligent CSs are able to build high-performing teams. They are able to create a positive and supportive work environment where team members feel valued and respected. They are also able to motivate team members to achieve their goals.

Overall, EQ is an essential skill for any CS who wants to be a successful leader. Emotionally intelligent Company Secretaries can build strong relationships, resolve conflict effectively, and create a positive work environment. They are also able to motivate themselves and others to achieve their goals.

Here are some tips for CSs on how to develop their EQ:

• Become more self-aware: Pay attention to your emotions and how they affect your behavior. Identify your strengths and weaknesses.
• Develop your empathy skills: Try to see things from other people’s perspectives. Listen carefully to what they have to say and try to understand their feelings.
• Improve your communication skills: Be clear and concise in your communication. Be a good listener. Adapt your communication style to your audience.
• Learn how to motivate yourself and others: Set clear goals for yourself and others. Provide regular feedback and recognition. Create a positive and supportive work environment.

By developing their EQ, CSs can become more effective leaders and help their companies achieve their goals.